Frequently Asked Questions
Delivery chaarges varies. For those based in USA, Canada, Mexico charges is $50, while for those in other countries and continents charges is $30.
We have varities of payment method to select from and make payments. They include;
- Western Union
- Gift Cards
Delivery to locations in USA and Canada takes maximum 24 hours to get your package, while those in EUROPE, ASIA, AFRICA, SOUTH AMERICA, AUSTRALIA and Other parts of NORTH AMERICA will take 2-5 days depending on your location.
Yes you receive and invoice of your order to your email so as to confirm and know what you order, the amount and payment method you selected.
We have in place a refund policy valid within 14 Days which ensures a secured and guaranted transaction between us and our customers. Many people ordering online finds it difficult at times because they get too skeptical about a website which they’re visiting for their first time. At M&S PRE_ROLLS SHOP our refund policy apply to the following situations.
- Damage or Loss Of Package.
- Change of mind to cancel order after paid the order already.
- Paid excess cash
You can contact us via our Livechat, Email and Whatsapp to let us know your worries and doubts.